What is a phishing scam?

Phishing is a practice used by criminals involving fake emails, messages, or websites that look legitimate in order to trick you into sharing important personal information. These scammers pretend to be from trusted sources like banks, companies, or even friends.

Types of scam

• Phishing emails
  

  A form of cyber attack, delivered via email. These malicious messages typically appear to be from legitimate sources with the intent to collect personal and financial information.
  Common warning signs include:

  • Urgency, or unusual topics. Scammers might create urgency, asking you to act immediately to avoid a problem or gain a benefit.
  • Suspicious links or unexpected attachments. Hover over links or attachments to check their legitimacy, as these may be used to install malware or direct you to fake websites.
  • Grammatical errors. Many phishing emails have spelling mistakes or incorrect grammar, which should be a red flag.
  • A suspicious email address. Pro tip: always check for hard-to-spot typos! Our legitimate domain is rentmen.eu, be cautious if the email comes from a domain that looks almost like the legitimate one but has slight differences.
  • Requests for confidential data. Emails requesting sensitive information like login information, bank account numbers, passwords, or social security details - something trusted sources very rarely do.
  
  Remember, we’ll never ask for sensitive information or urge immediate action through suspicious emails.
  Any discussions with our retail customers containing confidential information will always be conducted in-platform. If you encounter a phishing email with someone impersonating RentMen, please let us know immediately, and a support agent will be ready to assist you.

• SMS and Voice messages phishing
  

  What it means: SMS phishing or scam messages; and voice phishing or scam calls
  What they do: send deceptive messages trying to trick you into sharing personal information, or visit harmful links. They then use these links either to access your RentMen account.
  How do I spot them?
  If the SMS contains a link - this is not an SMS sent by RentMen. We’ll never send you links via SMS. The scammers will usually urge you to login to your profile by following a link. This will open a phishing website that looks like our website, but it’s designed to steal your login information.

• Fake tech support
  

  What it does: pretend to be tech support to access your device or info.
  How do I spot them? Don’t trust unsolicited calls or pop-ups claiming your device has issues and asking for access. Remember that authentic tech support won’t ask you to install remote access apps or demand control of your device.

• Other security recommendations:
  
  • If you have suspicions that your profile may be compromised, check if your contact information (phone and email) is changed in your profile. If that’s the case, contact us immediately.
  • Change your password frequently.
  • Do not use the same password for your email address and RM profile.
  • When opening a link, always check the domain name; if different than the official RentMen domain - rentmen.eu - close immediately and report to the Customer support.
• Take a look at some classic examples of phishing scams:
  
• Important notice:
  

  If you receive a suspicious message asking you to open a link, or if you visit a suspicious website which is impersonating RentMen, please report this immediately by

  Submit a Scam Report